AI upgrade assessment

Two depths: an online report from a structured questionnaire, or an on-site visit when forms cannot capture how work actually runs.

Online: a systematic questionnaire across the complete-machine export loop—inquiry intake, reply, quoting against the spec sheet, show-lead follow-up, and whether customer records sit in one place. Answers produce a diagnostic report that maps to modules on this site and flags where custom work still belongs.

On site: a specialist can shadow day-to-day sales and ops—watching handoffs, inboxes, and floor practice the way consulting field work usually does. Teams often do not name what can be automated until someone sits beside the real sequence. Online report and field visit are separate engagements.

• Application Context: Diagnostic before tooling
• Category: Growth SaaS · Assessment

Industrial outreach

Your mailboxes. Your list. Built to stay deliverable.

Map a market, discover companies, complete and verify contacts, then write from mailboxes you own—recipients see your address, not a shared sender pool. Sends follow target-market time zones and working hours, with deliverability controls so domains are not burned on day one. Live runs already cover North America, Europe, Japan, and Middle East markets.

• Application Context: Industrial buyer outreach
• Category: Industrial growth

Quote desk

Spec-true quotes in minutes—not guesswork.

Quotes draw on your specification sheets and price lists, not invented numbers. Your team reviews and sends a PDF the buyer can act on, with a clear record of what went out.

• Application Context: Heavy-equipment quoting
• Category: Quote desk

CRM desk

Where scattered threads meet—people confirm, the customer file takes shape.

Mail, social, messaging, and quote activity feed one customer view—threads that lived in separate inboxes and chats land in one record. New inquiries wait for human review before they become a file; digital employees surface context, your team decides what enters the pipeline. The funnel flags overdue and missed follow-ups, aligned with quote history—progress stays visible without switching tools.

• Application Context: Dispersed data hub & human–machine handoff
• Category: CRM desk

Customer service

Big-data support on every channel buyers use—not a keyword script.

Reply is trained on your product catalog, specification sheets, and historical inquiries—buyer questions are matched by meaning through deep semantic retrieval, not simple keyword lookup. Pre-sales specs, compatibility, and technical support answers stay catalog-true; working height, power, or country must be clear before any price is given. Website chat, social comments, and messaging share one rule set; staff review answers before they go out and can take over on real commitments. Catalog and inquiry records stay with you; MachinaMatrix operates the hosted service. Private deployment when your policy requires it.

• Application Context: Pre-sales, specs & technical support
• Category: Customer service

出海语言与视觉本地化

规格与机型跨通道一致；各市场语言、表述与视觉分别适配。

按在售机型与规格表重建多语品牌站。型号、选配、尺寸与报价、对外发布同源核验——不以语言数量为上限，也不是多个独立建站项目。实跑已覆盖欧亚、北美等多市场。

产品图册、App 素材与广告影像按目标市场做视觉本地化：人物与场景、图案与背景、品牌 IP 形象通过参数化面板设定，经批量流水线处理并导出映射表，供站点、应用商店与社媒统一引用。

• Application Context: 多语内容与市场视觉
• Category: 交付线 · 本地化

Social publishing

Automated end-to-end social media publishing for industrial and high-spec brands.

An autonomous workflow that turns technical specs and field assets into targeted social content. The system manages generation, localized scheduling, buyer Q&A, and CRM lead capture—removing the full manual workload while maintaining your exact corporate voice.

Key Capabilities

Spec-Accurate Content: Converts product datasheets, photo sets, and field footage into verified images, copy, and short videos.

Pragmatic Brand Voice: Learns from past communications to deliver steady, technical, and authoritative messaging aligned with heavy machinery and B2B standards.

Instant Buyer Support: Answers public comments and private messages using a smart engine trained on your interaction history, spec sheets, and price lists.

CRM Lead Routing: Logs every interaction, identifies buyer intent, and automatically syncs qualified leads to your CRM.

Global Publishing: Automatically schedules and posts across target platforms by market time zone, working hours, and local Marketplace listings.

• Application Context: Catalog-driven social & lead capture
• Category: Social publishing & automated engagement

AI local host & digital employees

A physical desk for AI agents—local ground, human–machine handoff.

A physical host and digital workstation deploy in North America with a real local IP—front-station validation for lean export teams. Outreach, quoting, CRM, and Reply can run on the same machine alongside your staff, so you do not need a full local sales team on day one. Dispatch by voice or text from mobile on the road; at the desk, people and digital employees work on one machine—staff confirm before anything goes out on a real commitment.

Data stays on local IP at the edge—price lists, customer files, and inquiry context move within North America, with the full path under your control. The same catalog and expert rules drive agents on the host—fill quotes, organize leads, and hand off to your cloud growth stack in a mobile–desktop loop. Private deployment when cross-border policy or isolation requires it; sensitive operating data need not leave your boundary.

• Application Context: AI agents, local host & private deployment
• Category: Hardware

North American logistics & warehousing

Hub warehouses in Montreal and Toronto—ocean coordination, local validation, dealer showroom handoff.

Links to North American port ocean freight and trunk logistics for complete-machine import, export, and in-transit transfers. Owned industrial hubs in Montreal and Toronto handle inbound receiving, spec checks, and front-station validation—local inspection and trial runs when needed.

In the United States, domestic dealer showrooms and warehouse partners support showroom display, regional dispatch, and basic mechanical after-sales handoff across a coordinated network.

• Application Context: Own warehouses · Montreal & Toronto · U.S. dealer partners
• Category: Fulfillment

Booth Leads & Interactive Experience

Floor capture to same-day follow-up—built for industrial booths.

Before the show, pick a general B2B template or paste a short brief to shape the floor form, brand colors, and welcome note. To turn foot traffic into high-intent leads, we can also integrate custom, product-linked interactive software—such as AI gesture controls, dynamic visual effects, and gamified challenge leaderboards that pull crowds to your big screen.

On the floor, staff scan a card, correct the fields, and submit; visitors can also engage directly or scan a QR code to enter. Records land in your application file and a spreadsheet you can open, with consent driving automated welcome emails so floor lists stay fully under your control.

Upon request, the same booth stack can extend toward a fuller show package: voice notes structured into the lead, on-floor photos bound to the contact, a controlled on-site proposal preview, and faster channels such as WhatsApp where your market allows—so capture, demo, and follow-up stay one story instead of a stack of tools.

• Application Context: Trade-show booth capture
• Category: Growth SaaS · Booth

AI Call

Call seats and sales coaching—trained on your team's real conversations.

Models learn from real sales recordings you approve: tone, objection handling, and how your best people walk a buyer through specs. On the phone, inbound and outbound seats stay on your catalog and talk tracks, with staff takeover when a commitment forms. The same library coaches new hires—replay strong calls, drill talk tracks, and keep the floor voice consistent as the team scales.

• Application Context: Phone seat & sales coaching
• Category: Growth SaaS · Phone